06/04/2020

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Princess Cruises Announces a Voluntary and Temporary Pause of its Global Ship Operations for 60 Days

SANTA CLARITA, Calif., March 12, 2020 /PRNewswire/ — In proactive response to the unpredictable situation evolving...

SANTA CLARITA, Calif., March 12, 2020 /PRNewswire/ — In proactive response to the unpredictable situation evolving from the world unfold of COVID-19 and in an abundance of caution, Princess Cruises announced that it will voluntarily pause world operations of its 18 cruise ships for two months (60 days), impacting voyages departing March 12 to May well 10.

Princess Cruises is a world trip business that serves much more than 50,000 attendees day-to-day from 70 nations around the world as part of our diverse business, and it is greatly identified that we have been managing the implications of COVID-19 on two continents,” said Jan Swartz, president of Princess Cruises. “By taking this bold action of voluntarily pausing the operations of our ships, it is our intention to reassure our faithful attendees, workforce associates and world stakeholders of our commitment to the well being, safety and very well-becoming of all who sail with us, as very well as people who do business with us, and the nations around the world and communities we go to close to the planet,” added Swartz.

Those now onboard a cruise that will end in the next five days will go on to sail as expected through the end of the itinerary so that onward journey arrangements are not disrupted. Present voyages that are underway and increase beyond March 17 will be finished at the most practical locale for attendees, factoring in operational requirements. Princess will do everything possible to return every single visitor dwelling with the greatest total of treatment feasible. During this time, our operations and medical teams throughout the fleet will remain vigilant in their treatment and provider for attendees and crew onboard.

For those who are impacted by this business final decision, Princess is offering guests the prospect to transfer 100% of the money paid for their cancelled cruise to a future cruise of their choice. To add a bonus incentive for guests to settle for this present, the company will add an additional generous future cruise credit benefit which can be utilized to the cruise fare or onboard charges. In addition, Princess will honor this offer for those guests who experienced built ultimate payment and cancelled their booking on or after February 4, 2020. The future cruise credit can be utilised on any voyage departing through May well one, 2022.

Princess will protect travel advisor commissions on bookings for cancelled cruises that were paid in full and for the total amount of the future cruise credits, in recognition of the critical role they play in the cruise line’s business and success.

If the future cruise credit history option does not work for some attendees, they will be ready to complete an electronic variety on Princess.com to request a money refund. Princess asks attendees not to get in touch with the Reservation Contact Center due to the risk of high get in touch with volumes and the opportunity of long on-hold wait times due to this unparalleled action. Guests and their journey advisors will be sent communications on how to manage cancellations and desired compensation. Information and recommendations for requesting a refund are available online at Princess.com 

In a video posted on YouTube, Jan Swartz shares that “although this is a hard business final decision, we firmly think it is the suitable one particular and is in alignment with our company’s main values. Relaxation confident the very long-serving and devoted pros at our business will make ideal use of this time to put together Princess Cruises’ fleet of cruise ships for a prosperous return to operation to provide our attendees by providing an outstanding trip working experience.”

Loyal attendees, workers, journey advisor partners and business associates close to the planet have requested what they can do assist Princess Cruises and its more than 35,000 workforce members in these difficult periods. The remedy is simple – ebook a cruise with Princess and deliver your relatives and pals together. The company offers over one hundred eighty itineraries to popular and exotic destinations around the world.

Princess Cruises plans to be back in operation beginning with cruises departing May 11, 2020.

About Princess Cruises

One particular of the ideal-identified names in cruising, Princess Cruises is the fastest developing worldwide top quality cruise line and tour business functioning a fleet of 18 modern cruise ships, carrying two million attendees every single year to 380 destinations close to the world, which include the Caribbean, Alaska, Panama Canal, Mexican Riviera, Europe, South America, Australia/New Zealand, the South Pacific, Hawaii, Asia, Canada/New England, Antarctica and Entire world Cruises. A workforce of specialist location gurus have curated a hundred and seventy itineraries, ranging in duration from a few to 111 times and Princess Cruises is constantly acknowledged as “Ideal Cruise Line for Itineraries.”

In 2017 Princess Cruises, with dad or mum business Carnival Corporation, introduced MedallionClass Vacations enabled by the OceanMedallion, the trip industry’s most highly developed wearable unit, offered no cost to every single visitor sailing on a MedallionClass ship. The award-profitable innovation offers the fastest way to a trouble-no cost, customized trip offering attendees much more time to do the things they like most. MedallionClass Vacations will be activated on five ships by the end of 2019. An activation approach will go on throughout the world fleet in 2020 and over and above.

Princess Cruises continues its multi-year, “Appear Again New Assure” – a $450 million-greenback solution innovation and cruise ship renovation marketing campaign that will go on to increase the line’s onboard visitor working experience. These enhancements result in much more moments of awe, life time reminiscences and meaningful tales for attendees to share from their cruise trip. The solution innovations include things like partnerships with award-profitable Chef Curtis Stone engaging amusement encouraged shows with Broadway-legend Stephen Schwartz immersive actions for the entire relatives from Discovery and Animal Planet that include things like distinctive shore excursions to onboard actions the supreme rest at sea with the award-profitable Princess Luxury Mattress and much more.

Two new Royal-class ships are now below building – Enchanted Princess, scheduled for shipping and delivery in June 2020, adopted by Discovery Princess in November 2021. Princess beforehand announced that two new (LNG) ships which will be the greatest ships in the Princess fleet, accommodating close to 4,300 attendees are prepared for shipping and delivery in 2023 and 2025. Princess now has 4 ships arriving over the upcoming five years involving 2020 and 2025. The business is portion of Carnival Corporation & plc (NYSE/LSE: CCL NYSE:CUK).  

 

 

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Source Princess Cruises

Brian O’Connor, Negin Kamali, +one (661) 753-1530, [email protected]