Bombardier Aviation announced these days the new appointment of Marc Rivest as Standard Supervisor of its award-successful Company Centre in Dallas.
A committed member of the Bombardier Aviation Shopper Working experience group for additional than two many years, Marc has honed his management practical experience by holding many operational roles in Canada, the United States and overseas, earning him ideally suited to lead Bombardiers earth-class Company Centre in Dallas.
I am really happy to have Marc foremost our Dallas Company Centre group and operating to improve the performance and good quality regulate of this crucial buyer assistance facility, mentioned Jean-Christophe Gallagher, Vice President and Standard Supervisor, Shopper Working experience, Bombardier Aviation. Marc is keenly concentrated on his targets of lowering aircraft turnaround time and raising all round buyer pleasure, and I know he will get the job done tirelessly to provide the ideal assistance practical experience for our consumers.
Marc has held a range of critical buyer-experiencing roles within just Bombardier, which includes that of Shopper Account Supervisor at the Laurent Beaudoin Completion Centre in Montreal Supervisor, Preowned Aircraft Routine maintenance in Dallas and most just lately, Supervisor, Discipline Company for Western North The usa and Latin The usa. He also holds a degree in Aircraft Routine maintenance, starting off his aviation occupation as an aircraft mechanic, offering him a special point of view in understanding the critical desires of Bombardier consumers.
The Dallas Company Centre is between the 9 earth-class assistance amenities in the Bombardier Aviation assist network, undertaking pro upkeep and modifications on additional than one,seven hundred Learjet, Challenger and World wide aircraft in the earlier ten many years.
In 2020 alone, the facility has remained active throughout the COVID-19 pandemic, undertaking five (5) important inspections and five (5) critical modifications, which includes two Ads-B updates and a Challenger 604 Professional Line Fusion set up, between several many others.
This critical strategic appointment builds on Bombardiers ongoing motivation to giving consumers with the ideal assistance practical experience in the business aviation industry. Bombardiers all over the world assist network, which includes assistance centers, Cellular Response Groups (MRT), and Shopper Response Centre provide consumers with successful, versatile and resourceful aftermarket remedies to maintain their aircraft ready and obtainable.
With important Company Centre growth jobs in Singapore, London and Florida, ongoing enhancements to its product or service offerings, MRT teams, areas services and additional, the Bombardier Shopper Working experience group carries on to provide the assist practical experience consumers desire and should have.
With nearly 60,000 personnel across two business segments, Bombardier is a world chief in the transportation industry, creating progressive and sport-transforming planes and trains. Our items and services provide earth-class transportation encounters that set new requirements in passenger convenience, energy performance, trustworthiness and basic safety.
Headquartered in Montreal, Canada, Bombardier has generation and engineering internet sites in about twenty five international locations across the segments of Aviation and Transportation. Bombardier shares are traded on the Toronto Inventory Trade (BBD). In the fiscal year finished Dec. 31, 2019, Bombardier posted revenues of $fifteen.eight billion. Information and data at bombardier.com or comply with us on Twitter @Bombardier.
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